At Zabeso, we want you to be satisfied with your purchase. Please review the following policy before placing an order.
Eligible Returns
Returns may be accepted in cases where the product is received defective, damaged, or incorrect, subject to verification by our team.
Return Timeframe
Customers must contact Zabeso within 3 days of receiving the order to report a defective, damaged, or incorrect item.
Requests made after this period may not be accepted.
Proof of Damage or Defect
Customers may be required to provide clear photos or videos of the product and packaging so our team can review the issue.
Non-Returnable Items
Products that have been used, altered, damaged due to misuse, or are not returned in their original condition may not qualify for a return.
Customized or made-to-order products are generally non-refundable and cannot be cancelled once confirmed.
Refunds
Once a return is approved and received, the refund will be processed according to the applicable payment method.
Refund processing time may vary depending on the payment provider or bank.
Applicable delivery or return charges may be deducted from the refundable amount where appropriate.
Price Differences
Returns or refunds will not be accepted solely because the same or similar product is available at a different price from another seller or website.
Contact Us
For return or refund assistance, please contact our customer support team with your order details.